Axbio Personal Information Protection Policy

Axbio Inc. and its affiliates（“we”、“Axbio”）respect your right to privacy and protect your personal information. We handle your personal information in accordance with the principles of lawfulness, fairness, necessity, and integrity.

 

This Personal Information Protection Policy（“this Policy”）describes how we collect, use, store, disclose, and protect your personal information when you access Axbio official website, WeChat official account, and other online product services （“the Services”）, as well as the rights you are entitled to. Please read this Policy carefully and ensure that you understand it before using the Services. All fields that arebolded and underlinedare legally defined as sensitive personal information.

 

1. 1.What Types of Information We Collect

 

• · Information You Provide to Us

 

We may collect and process the following personal information from you:

 

1. (1)Through the“Contact – Online Message”section, we may collect your name, phone number, email address, company name, IP address, and the content of your message via online forms.
2. (2)If you contact us via email, phone, or in writing, we will retain your relevant information.

 

1. 2.How We Use Your Information

 

We may use your information for the following purposes:

 

• · To process and respond to your requests, inquiries, applications, complaints, and feedback;
• · To monitor, operate, maintain, and manage this website;
• · To identify and resolve technical issues and malfunctions of the website, and ensure its effective and efficient operation;
• · To detect, prevent, or otherwise address security, fraud, or technical issues;
• · To properly manage and maintain our relationship with you;
• · To manage our business; and
• · To protect, exercise, or defend our legal rights and interests.

We may also use your information to fulfill our legal obligations and responsibilities. With your consent, or where permitted by law, we may handle your information for other purposes disclosed to you.

 

1. 3.How We Share Your Information

 

To ensure the security of your personal information, we commit that all sharing and disclosure are limited to necessary personal information and are subject to this Policy.

 

We may share your personal information with the following types of third parties:

 

• · Law enforcement and competent authorities. We may disclose your information to regulatory authorities, courts, third parties, or other entities as required by court orders, subpoenas, lawful litigation processes, regulatory requirements, or in situations where it is legally permitted or required, including when we reasonably believe it necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to the safety of any person;
• · If we sell or divest our business or part of it, and your personal information is related to the sold or divested part, or if we merge with another entity, we will share your personal information with the new owner or merger partner.

 

In such cases, we will implement appropriate technical and organizational measures to ensure a level of security appropriate to the risks, preventing unauthorized or unlawful processing, and accidental destruction, loss, or damage by third parties or affiliates.

 

1. 4.How We Protect Your Information

 

We use industry-standard security measures to protect your personal information and prevent unauthorized access, disclosure, use, modification, damage, or loss. We will take all reasonable and practicable steps to safeguard your information.However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information. In the event of any data breach, we will notify you in accordance with legal requirements, including the basic facts of the security incident, possible impacts, measures taken or to be taken, suggestions for self-protection and risk mitigation, and our remedial actions. We will inform you promptly via email, letter, phone call, or push notification. When it is difficult to notify individuals one by one, we will take reasonable and effective measures to issue a public notice.

 

1. 5.How Long We Retain Your Information

 

We retain your information for the duration necessary to provide this website, the Services, and operate our business, or for the period needed to fulfill the purposes for which the information was collected.

 

We may also retain your information for other legitimate purposes; for example, when we are required by law, contract, or similar obligations, or when we need to retain it for pending or anticipated litigation or disputes.

 

1. 6.Your Rights

 

• · Right to access. You have the right to ask us whether we are processing your personal information and to request a copy of such information.
• · Right to rectification. If any of the personal information we hold about you is incomplete or inaccurate, you may request us to correct or update it.
• · Right to erasure. Under certain circumstances, you may request the deletion of all or part of your personal information, including if:

1. a) Our processing of your personal information violates applicable laws or regulations;
2. b) Our processing violates any agreement between you and us;
3. c) The purposes for processing your personal information have been fulfilled, cannot be fulfilled, or are no longer necessary; or
4. d) You withdraw your consent on which the processing was based.

• · Right to withdraw consent. If our processing is based on your consent, you have the right to withdraw that consent at any time. However, if you do so, you may not be able to use some features of the website or our Services.

 

You may contact us via the contact details provided in this Policy to exercise your rights. Unless otherwise required by law or regulation, we will respond within 15 business days. To protect your privacy, we may ask for additional information to verify your identity before processing your request.

 

1. 7.Children’s Information

 

This website is not directed at children under the age of 14 or the equivalent minimum age in the relevant jurisdiction. We do not knowingly collect personal identifiable information from children in this age group.

 

If we discover that we have collected personal information from a child without verifiable parental consent, we will attempt to delete the data as soon as possible. If a guardian has reason to believe we have collected a minor's personal information, please contact us using the contact details provided in this policy.

 

1. 8.Changes

 

We reserve the right to modify this Policy at our discretion from time to time. We will not reduce your rights under this policy without your express consent. We will notify you of any material changes to this Policy through a notice posted on this website. Such changes will apply only to information collected after the revised policy becomes effective. Any changes will take effect immediately upon posting. We encourage you to review this Policy regularly to stay informed about how we protect your personal information.

 

1. 9.Contact Us

If you have any questions about this Policy, please contact us at【info@axbio.cn】.